私隱政策聲明
本政策聲明是根據香港特別行政區《個人資料（私隱）條例》－第486 章（「條例」），為紅螞蟻集團及關聯公司（「本公司」），就其責任及政策提供資料。我們尊重客戶的個人私隱，並明白保護閣下提供的資料的重要性。本政策指引我們如何收集，儲存和使用由閣下提供的資料及僅應用於由本公司（但不包括我們連結的其他公司及機構）維護的互聯網站 （「本網站」）的資訊。此政策內「個人資料」一詞含有條例所解釋的意義。
本政策特別列出有關本公司於香港特別行政區個人資料私隱法例下應負的責任。當本公司的業務受特別行政區以外地方的私隱法例所規限時，則此政策須在切實可行及符合當地法律的情況下實施。
本公司政策
本公司遵守條例的責任及要求，本公司屬下的主管人員、管理層及員工必須時刻對本公司所收集及／或儲存及／或傳送及／或使用的所有個人資料保密，並妥善保存。
本公司致力確保所收集、儲存、傳輸及以其他方法處理或使用的所有個人資料遵照條例規定的責任及要求。
收集個人資料的類別
當閣下申請成為本公司之會員，或為進行本公司業務，包括銷售、提供及管理會員服務及相關之產品及服務時而到臨本網站，閣下可能會被要求提供個人資料，例如：
(a) 閣下之名稱；
(b) 通訊及賬單地址；
(c) 賬戶資料；
(d) 聯絡資料，例如聯絡名稱、電話號碼或電郵地址；
(e) 確認身份的資料。
(f) 年齡；
(g) 性別
在某些情況下，閣下可能會被要求提供：
(a) 薪酬範圍；
(b) 教育程度及職業；
(c) 興趣及消閒活動
以用作進一步改善本公司為閣下提供之產品及服務。未能提供此等要求的資料，有時可能會延遲或妨礙我們為閣下提供產品或服務。
本網站亦會收集有關閣下使用互聯網的資料，用作提供統計資料，藉此讓我們提供更佳的服務，並針對任何透過本網站放置任何非法或不合法內容的不法分子採取所需行動。此類資料包括（但不限於）瀏覽器類型及版本、操作系統、互聯網位址及／或網域名稱；及全球資源定位器。
本網站或會將「曲奇」(cookie) 放在閣下的電腦內，所收集的個人資料可能包括相關的登入及認證詳情，以及與閣下在本網站活動及偏好相關的資料。收集資料時可能不被用戶察覺。曲奇一般用作估算使用者人數、記錄用戶參加我們的推廣活動的進展及次數，以及量度用戶的瀏覽習慣。
個人資料的使用
閣下之個人資料可能會被使用於：
- 核實閣下身份；為閣下提供產品及服務；
- 根據條例規定，在取得閣下的同意的情況下，本公司、代理、承辦商及第三方的任何產品及／或服務之推廣和宣傳；
- 本公司之業務計劃及改進向閣下所提供產品及／或服務；
- 處理就本公司向閣下提供的產品及服務相關的優惠或會藉申請；
- 就本公司向閣下提供的產品及服務核查閣下的信譽、付款及／或狀況；
- 就本公司向閣下提供的產品及服務處理付款指示或信貸安排；
- 使本公司能為閣下在本公司的會籍作日常運作及／或收取閣下會籍未付的款項；
- 防止罪案發生；
- 法例要求之披露；
- 處理顧客的投訴及查詢；
- 本政策以外任何閣下及本公司之間可能同意之目的。
個人資料的準確性
本公司可能要求閣下核證閣下所提供之個人資料，以確保閣下提供給我們的資料的準確性或真實性。我們可能會要求閣下在方便時間親身提供身份證明文件以作核實。
個人資料的保存
本公司將會根據內部政策，銷毀本公司所持有的個人資料。
(i) 個人資料會保存至達到與收集上述資料之原來目的，或直接有關之目的為止；除非上述個人資料根據任何適用法規或合約規定須予以保存；
(ii) 根據本公司的內部程序，個人資料在儲存期限後便會從本公司的電子及其他儲存系統中刪除。
個人資料的披露
本公司所持有的全部個人資料將予以保密，不會披露或轉移至其他第三方，但本公司可能，為達到收集此等資料之目的，或直接與其有關之目的時，有需要向下述人士披露資料：
(i) 按條例要求，在取得閣下同意後，任何附屬公司、聯營公司，或與本公司關聯，或由本公司所控制，或與本公司同屬一家控制公司的公司或聯營公司；
(ii) 任何人為本公司，或代表本公司或與本公司聯營，以達到收集此等資料之目的，或直接與其有關之目的；為了要維持服務和提昇服務質素，而有必要之行政及其他目的；
(iii) 有責任為本公司對上述資料保密的任何其他人士或公司，而該人士或公司有法定的權利取用該資料；
(iv) 由法律規定或授權的政府和監管機關、執法機構和其他組織；
查閱、改正及刪除個人資料
如欲查閱、改正及刪除個人資料，請透過本流動應用程式自行更改。如遇技術問題，可以電郵至general@redant.com.hk。
直銷函件
除非得到閣下同意，本公司會依從閣下的要求，不會將閣下之個人資料作為直銷推廣之用。倘若閣下希望停止或重新接收本公司的推廣資訊，可隨時連同已登記的姓名及聯絡電話，將要求發送至general@redant.com.hk。
此私隱政策為英文版本譯本，如中、英文兩個版本有任何抵觸或不相符之處，應以英文版本為準。
Privacy Policy Statement
This Policy Statement provides information on the obligations and policies of Red Ant Group and associated companies (the “Company”) under the HKSAR Personal Data (Privacy) Ordinance - Cap. 486 (“the Ordinance”). We respect the privacy rights of our customers and recognise the importance of protecting the information collected from you. This policy guides how we collect, store, and use the information you provided and applies only to Website (“site”) maintained by the Company but no other companies or organisations to which we link. Throughout this policy, the meaning of the term “personal data” is as defined in the Ordinance.
This policy specifically addresses the Company’s obligations in respect of the data privacy laws of the HKSAR. Where the Company’s operations are subject to privacy legislation other than that of HKSAR, then this policy shall be applied so far as applicable and consistent with such local legislation.
The Company’s Corporate Policy
The Company shall fully comply with the obligations and requirements of the Ordinance. The Company’s officers, management, and members of staff shall, at all times, respect the confidentiality and endeavour to keep safe any and all personal data collected and/or stored and/or transmitted and/or used for, or on behalf of, the Company.
The Company shall endeavour to ensure all collection, storage, transmission and other handling or usage of personal data by the Company shall be done in accordance with the obligations and requirements of the Ordinance.
Type of Personal Data Collected
When you come to our Site, for the purpose of subscribing to be a member of our Company, or carrying out the Company’s businesses, including sale, provision, administration of the membership services and related products and services, you may be requested to provide personal data such as
(a) Your name;
(b) Corresponding and/or billing address;
(c) Account details;
(d) Contact details such as contact name, telephone number or email address; or
(e) Information for the verification of identity.
(f) age;
(g) gender;
In some occasion, you may be requested to provide:
(a) salary range;
(b) education and profession;
(c) hobbies and leisure activities,
that may be used to further improve the Company’s products and services that presented to you. Failure to provide such requested data or information may sometimes defer or prevent us from providing the products or services to you.
The Site may also collect data relating to your online session, the use of which is to provide statistical information so that we can better the services and take necessary actions against any unscrupulous party who places any illegal or unlawful contents on any website through the Company’s web servers. The types of data may include but are not limited to the browser type and version; operating system; the IP address and /or domain name; and URLs.
Our Company’s Site may place a "cookie" on your machine. This personal information collected may include relevant login and authentication details as well as information relating to your activities and preferences across the Company’s Site. This is done without the users being aware that it is occurring. Generally, cookies are used to estimate audience size, track users' progress and number of entries in our promotional activities and to measure users’ traffic patterns.
Use of Personal Data
Your personal data may be used for:
- verifying your identity; provision of goods and services to you;
- marketing and advertising of any goods and/or services to you by the Company, agents, contractors and third party upon your consent in accordance with the requirement of the Ordinance;
- business planning and improving goods and/or services to you by the Company;
- processing of any benefits or membership application in connection with the supply of goods and services to you;
- checking of your credit, payment and/or status in relation to the supply of goods and services to you;
- processing of any payment instructions or credit facilities in relation to supply of goods and services to you;
- enabling the daily operation of your membership account and/or collection of amounts outstanding in your account with the Company;
- prevention of crime;
- disclosure as required by law;
- handling of complaints and enquiries of the customers; and
- any other purposes as may be agreed between you and the Company apart from this Policy.
Accuracy of Personal Data
The Company may require validating the personal data provided to ensure accuracy or authenticity of the identity document supplied from you to us. We may request you to produce the identity document in person for checking at a time convenient to you.
Retention of Personal Data
The Company will destroy any personal data it may hold in accordance with its internal policy.
(i) Personal data will only be retained for as long as is necessary to fulfill the original or directly related purposes for which it was collected, unless the personal data are also retained to satisfy any applicable statutory or contractual obligations; and
(ii) Personal data are purged from the Company’s electronic and other filing systems in accordance with the schedules based on the company’s internal procedures.
Disclosure of Personal Data
All personal data held by the Company will be kept confidential and will not be disclosed or transferred to any other party but the Company may, where such disclosure is necessary to satisfy the purpose, or a directly related purpose, for which the data was collected, provide such information to the following parties:
(i) any subsidiaries, associated companies, or affiliates of, or companies controlled by, or under common control with or within the Company upon your consent in accordance with the requirement of the Ordinance;
(ii) any person who is acting for or on behalf of the Company or jointly with the Company, in respect of the purpose or a directly related purpose for which the data was collected, for administrative and other purposes deemed necessary to maintain service and improve service;
(iii) Any other person or company who is under a duty of confidentiality to the Company and has undertaken to keep such information confidential provided such person or company has a legitimate right to such information;
(iv) Government and regulatory authorities and law enforcement agencies and other organisations as required or authorized by law;
Access, Correction and Deletion of Personal Data
To access, correct and delete of personal data, it can be made by yourself through this mobile application. In case of technical problems, please email to general@redant.com.hk.
Direct Marketing
The Company will honour your request not to use his or her personal data for the purpose of direct marketing unless your consent is obtained. You may at any time send request to general@redant.com.hk with registered name and contact telephone number to stop receiving the promotion materials or to start receiving the same.
This privacy policy is a translation of the English version. If there is any inconsistency between the Chinese and English versions, the English version shall prevail.